How Can We Help?
You may find your answer in our FAQ's!
Your items arrival is dependent on the shipping method chosen at checkout and USPS. You should receive an email with a tracking number for your items once postage has been created. This email will be sent from "21st Century Decals" through Stamps.com. Please allow 24 hours the tracking number to become active. Once your package leaves our hands, we cannot control how quickly USPS delivers your item/s. If there is concern with destination/tracking of your item/s, please provide your tracking number to your local post office for assistance.
All of our decals and printed stickers are meant to go on the outside of your window. We use high quality weather and fade resistant vinyl meant to withstand the elements. Using windshield wipers on a decal is OK but never use an ice-scraper unless intentionally trying to remove your decal.
Yes! During the ordering process, there is a checkbox. Should you choose to check "Yes, Send a Proof." we will send a proof to the email address provided on your order. Please use an email you check frequently. Once a request for a proof has been made, we will wait for your approval on the design before proceeding with your order. Your response time will greatly impact production/shipping times.
Our goal is to create custom special memorial items to remember your loved one. Because our items are customized, we do not accept returns or issue refunds. However, if there is an error or discrepancy with your order, we will do everything to make it right.